Job Details

Colgate University

Accommodated Testing Center Proctor

Requisition Number: 2023S009Posting
Full Time/Part Time: Full Time
Division: Dean of the Faculty
Department: Center for Learning, Teaching and Research

Department Statement:
Colgate University is a special place to work and offers many unique opportunities, including the ability to work with and among world class faculty and staff at a highly selective residential liberal arts institution. This position provides an opportunity to become familiar with the variety of regular positions that are available at the University, as well as the ability to add employment at a distinct University to your resume.

This position is scheduled for 37.5 hours per week, 10 months and is currently funded until no later than May 31, 2024.

Accountabilities:
Accountable for overseeing students as they take exams in the Accommodated Testing Center (ATC), which is designed to serve students with academic adjustments originating from the University's Office of Student Disability Services. Ensures academic integrity during exam administration, adhering to policies and guidelines while demonstrating empathy to diverse learners.

Accountable for administrative duties as directed by the Director of the Office of Student Disability Services and/or Learning Support Coordinator. All stipulations and special conditions detailed on the electronic exam cover sheet as dictated by the Director of the Office of Student Disability Services and/or Learning Support Coordinator are enforced by the proctor. The proctor manages the online scheduling system to support both students and faculty, administers and monitors exams, collects and stores all exam materials, and prepares the exams for faculty pickup or delivery in a secure and confidential manner. The proctor is expected to stay in the room during exam administration and monitor all students while ensuring the location is a quiet environment with minimal distractions.

Efficient operation and basic care of all testing equipment are essential aspects of the proctor's role, which includes but is not limited to computer hardware, software, and printers. The proctor demonstrates professional behaviors, provides superior customer service, and uses critical thinking skills to solve problems independently while working under minimal supervision. The proctor exercises sound judgment and flexibility while exhibiting a calm demeanor when complex situations arise.

Specific Accountabilities include, but are not limited to:

• Create and maintain shared exam scheduling calendars, schedule forms, and other proctored requests.
• Design and implement a process workflow and create a guideline manual for students and faculty to follow, from exam initiation to completion, to ensure best practices and academic integrity are clear.
• Serve as the point of contact for students and faculty by sending reminder emails, flagging issues, and entering exams in exam scheduling calendars.
• Package exams before student administration and prepare for pick up or delivery to faculty upon completion.
• Validate student identity, collect test schedule forms and other paperwork presented by students. Document and report any testing misconduct or irregularities.
• Monitor student exams to ensure and maintain exam security and maintain confidentiality regarding student testing and case information.
• Ensure students adhere to the testing timetable, and that breaks are monitored, according to the cover sheet.

Professional Experience/Qualifications

• Excellent verbal and written communication skills are required.
• Demonstrate strong organizational, time management, and workflow management skills.
• Possess a high degree of confidentiality and integrity combined with a professional demeanor.

Preferred Qualifications

• Experience working in higher education and proctoring exams.
• Experience working with student disability services and a general working knowledge of commonly issued academic adjustments at the post secondary level.
• Demonstrated experience and proficiency with Microsoft Office (Word, Excel, and Outlook), Google Workspace, and Accommodate online portal system, or the ability to quickly learn and efficiently work within the systems.

Education

• A high school diploma or equivalent is required.
• An Associates degree from an accredited institution or equivalent professional experience is preferred.

Other Information
Pay rate is $18.50/hour.

Work Schedule:
Weekdays (Monday - Friday), with occasional, minimal time on weekends that may be needed to respond to email requests.This is a 10-month position (August - May) currently funded until no later than May 31, 2024

Job Open Date:
02/06/2023

Job Close Date:
4/11/2023

Open Until Filled
Yes

Special Instructions Summary


EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act
CAMPUS CRIME REPORTING AND STATISTICS
The Campus Safety Department will provide upon request a copy of Colgates Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at cusafety@colgate.edu. You may also access the report from the Campus Safety web page at: www.colgate.edu/offices/support/campussafety.


To view the full job posting and apply for this position, go to: https://careers.colgate.edu/postings/4739








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